APPLICATION TROUBLESHOOTING AND DEVOPS EFFICIENCY

Since logs are created by every event within an application (including the system on which it runs), they provide comprehensive insights into the state of an application at any given time. As a result, logs are extremely useful for troubleshooting application issues.

Centralized log management software captures event logs from the application, its related services and dependencies, as well as network endpoints, infrastructure components, and other sources in the IT environment. Ideally, with unlimited data retention, DevOps team can store large volumes of log data to facilitate in-depth observability of applications over time.

When deployed together, application performance monitoring (APM) software and centralized log management can provide a comprehensive approach to optimizing the digital experience.

APM solutions are optimized for storing telemetry data like metrics and traces, while log management solutions are optimized for cost-efficient storage and querying of log data at scale. When deployed together, these tools optimize log coverage and offer comprehensive observability, monitoring, and analytics across the entire DevOps pipeline.

Here are a few examples of how this works:

Monitoring applications by aggregating log and event data from throughout the DevOps environment.

Logs provide a timestamped record of every event that takes place within the application, enabling DevOps teams to fully monitor the application environment and related infrastructure.

Providing detailed records of events that take place within the application and throughout the IT environment.

While metrics and traces help DevOps teams determine what is broken or where an error is happening, logs reveal a deeper level of detail that can help engineers troubleshoot and debug their applications.

Enabling DevOps teams to keep using their older logs when needed

for application troubleshooting, root cause analysis, and forensic investigations.

Providing real user monitoring,

which empowers DevOps teams with insights into how many visitors are using the app, where they’re spending the most time, and where they’re encountering friction or experiencing bottlenecks.

Keep reading to learn how an EU Fintech Saves 70% Pairing ChaosSearch with Splunk.

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EU Fintech Saves 70% Pairing ChaosSearch with Splunk

One of Europe’s fastest-growing fintech platforms revolutionizing the “Buy Now, Pay Later” credit card market faced a challenge with cost-effective log management. Their previous solution, Splunk, became expensive as they scaled. The company was under pressure to provide the fintech infrastructure to support unprecedented growth for online retailers during the COVID-19 pandemic.

There were a few critical challenges that the company faced, which were becoming difficult to navigate using Splunk alone:

Massive log volume growth was leading to performance issues at scale

Real-time audit reporting requirements

Data retention limitations, which prohibited year over year trend analysis

Poor visibility into transactions

The Solution

The company selected ChaosSearch for its capabilities to index, search, and analyze all their data as-is—without transformation and without movement. ChaosSearch manages the entire environment on behalf of the company, which reduces the number of nodes (and engineering resources) needed to keep its log management and Splunk infrastructure up and running.

Indexing the data in S3 with no data movement or ETL process enables a more agile, cost-effective, and adaptable environment overall. The company is on pace to save 70% pairing ChaosSearch with Splunk. Deploying ChaosSearch alongside Splunk for security, this new system extends the company’s data retention periods from weeks to years—enabling trend analyses over longer periods of time. With this capability, the company can better adapt to rapidly shifting shopper behaviors, complex data privacy laws, and security requirements.

Ultimately, these shifts translate into better technical and people processes that ensure a high integrity product during a critical time, all while saving the company $3.5 million per year.