Equifax Simplifies Cloud Operations Management Globally with Cloud Data Platform
OPERATIONAL ANALYTICS AT EQUIFAX
As a global data, analytics and technology company, Equifax plays a critical role in helping employers, government agencies and financial institutions make decisions with greater confidence. Armed with Equifax insights, businesses can provide a seamless and positive experience during consumers’ pivotal moments—such as when they’re applying for a job or mortgage, financing an education, or buying a car. Since Equifax processes sensitive financial data, it was critical for its Engineering team to deploy a secure operational analytics solution for internal stakeholders.
Each business unit had unique use cases for analytics, such as:
customer service level agreements
Monitoring & Troubleshooting
application and infrastructure
to internal and regulatory requirements
Equifax turned to ChaosSearch to provide a highly scalable, robust and secure Cloud Data Platform that centralizes data management and simplifies access to analytics. The platform is available as a fully managed SaaS solution connected to data within the company’s existing cloud object storage environment. This accessibility of data across cloud providers and environments reduced administrative overhead and data silos, resulting in significant cost savings over the previous deployments. Now, the team can cost effectively retain important business data for longer periods of time, which helps drive revenue-generating decisions and initiatives.